TRACEABILITY

Reliable and easy sledljivost shipments traceability.

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Povpraševanje

Potrebujete zanesljivo in hitro dostavo?

Prosimo izpolnite obrazec za povpraševanje in v najkrajšem času vas bomo kontaktirali.

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Ordering of certificate about activity

-The announcement will be written down in the records of the person in charge regardless of the time of announcement.
- The person in charge will process the announcement in the shortest possible time and prepare the confirmation.

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Ordering of certificate for France

When you have export to France, you must always have a valid announcement.

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Notifying of changes

- Do you have to send us any confirmation? Do you have a new document or bank account?
- The person in charge will get all necessary information with this form at once.

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Damage/failure

- Did you notice a malfunction, failure or damage to the vehicle?
- Did the light on the dashboard come on?
- Did you notice a torn tarpaulin or customs cord?
- Please report and the fault will be remedied in the shortest possible time.

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Vehicle maintenance/washing/cleanliness

- Announce the fluids for vehicle maintenance and the order will be ready to pick up.
- If the vehicle is clean, it is better to drive. Announce the car washing and take the vehicle to the car wash.
- Did you get an unclean vehicle? Report the uncleanliness of the vehicle immediately so that we may warn the driver who drove the vehicle before you.

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Poškodba/manko/višek/zamenjava

- Prijava bo zabeležena v evidenci odgovorne osebe ne glede na čas prijave.
- Odgovorna oseba bo v najkrajšem možnem času obravnavala prijavo in vrnila povratno informacijo.
- Naročniku prevoza smo dolžni sporočiti vse podrobnosti in možna odstopanja v zvezi z njegovo pošiljko.

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Supporting documentation

- The message will be written down in the records of the person in charge regardless of the time of communication.
- The person in charge will process the message in the shortest possible time and return the feedback.
- On this online form you can write down all praises, any deviations, or problems that you face at work with documentation.

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Application

- Does the application not work as it should? What can you do?
- Please report the problem via the online form and we will fix it.
- You will be able to work without any problems again.

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Work equipment

- Do you want to work professionally but something does not function well?
- Please fill in the online form and we will find the solution.

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Means of payment

- You should fill in this form when you have problems with the use of means of payment.
- In case of payment with a VISA card you should send a photo of the paid invoice.

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Message to the company

- Not all oral information always arrives at the right people.
- In this way, the person in charge will get all the information and answer your message as soon as possible.
- At completing this form, you may stay anonymous, but in this case, we will not be able to answer you

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Photo contest

- Send us a photo from the terrain and we will be glad to post it on social media!
- Make sure that the photo resolution is good.
- Please write down in the description, where the photo was taken.

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Demand

Do you need a reliable and fast delivery?

Please fill in the Inquiry form and we will contact you as soon as possible.

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Damage shortage surplus replacement

- The application will be written down in the records of the person in charge regardless of the time of communication.
- The person in charge will process the application in the shortest possible time and return the feedback.
- We are obliged to notify the client who ordered the transport of all details and possible discrepancies concerning his shipment.

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